Why would I need a professional organizer?
If you are having a difficult time getting motivated or find yourself procrastinating to make a change, we can help you set a plan in place to get started. One of the success steps is committing your time to work with an organizer. We provide the hands-on help that keeps you moving forward.
Do I have to be home during the session?
Yes! You are the decision-maker for the things you own! We do the physical work, but do not make the decisions about what to keep or discard.
Will others know I am using a professional organizer?
No. We abide by the NAPO’s Code of Ethics Confidentiality principles that we will keep confidential all information and use proprietary information only with our client’s permission.
How quickly can I get organized?
It depends on the size of your space/area, the amount of possessions you have, how quickly you can make decisions and your ability to participate in your project.
Do I need to “clean” before my assessment or organizing session?
No! We want to see your house in its natural state. Our focus is not on the initial appearance but the end result!
What is your policy on “throwing things away” and will you assist in donating items?
You make the decision on every item you own. Any discarding will directly involve you. We are there to guide you as you decide what to keep and what to pass along based on your goals for your organization project.
Do you work evenings or on the weekends?
We offer evening and weekend sessions. We find a time that works for you.
What is your cancellation policy?
48 hour notice is required for rescheduling or cancelling appointments to allow another valued client to fill the time slot. Appointments canceled within 48 hours of a scheduled appointment time are subject to a 50% deduction of the scheduled time.
How do I get ready for the session?
We will bring the basic supplies for the project. Anything needed ahead of time will be discussed in advance. It will be helpful to get a good night’s rest, eat before we arrive and dress comfortably. The most efficient way to work includes “clearing” your calendar for the session. This may include minimizing phone calls, securing childcare, etc.
Can my children be here when we are organizing?
During our organization sessions we would like you to focus on the organization project. This may be more of a challenge if you need to care for your children and of course, as you know, slows the process down. Because you are paying hourly, it may be best for a sitter to watch the kids while we work on your space.
